Let's discuss your repair needs
Reach out to discuss your equipment repair, request a loaner, or find out more about our maintenance plans. We work directly with endoscopy nurses, biomedical engineers, and hospital procurement teams across Victoria and Australia-wide — so there's no need to go through a third party. You deal with the technicians who actually work on your equipment.
Head Office
3 Barnett Grove, Noble Park
Victoria 3174, Australia
Business Hours
Monday – Friday: 9:00 am – 5:00 pm AEST
Weekend & Public Holidays: Closed
For urgent after-hours repair enquiries, please leave a voicemail or email and we will respond on the next business day.
What to Have Ready
To help us respond quickly with an accurate quote, please have the following information available when you call or email:
- Scope manufacturer, model number, and serial number
- Brief description of the fault or symptoms observed
- Whether a loaner scope is required during repair
- Your facility name and preferred contact method
Australia-Wide Service
While our workshop is based in Noble Park, Melbourne VIC, we service healthcare facilities across all Australian states and territories. Equipment is safely freighted to our workshop using insured couriers, and we provide prepaid return packaging on request. Most repairs are completed and returned within 5–10 business days.